Privacy Policy

 

1. Introduction

Zsoftly.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.  

2. Contact Information

  • Zsoftly.com
  • Address: 116 Albert St. Ottawa, ON K1P 5G3
  • Email: [email protected]
  • Phone: +1 (613) 979 1065

3. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, contact details, and any information you provide when registering, making a purchase, submitting forms, or contacting us.  
  • Comments: When you leave comments, we collect the data shown in the comments form, your IP address, and browser user agent string for spam detection.  
  • Media: If you upload images, avoid embedding location data (EXIF GPS).
  • Usage Data: We collect information about your interaction with our website, such as your IP address, browser type, pages visited, and time spent on our site.  
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect data on website usage.  
  • Registration and Purchase Data: When you register or make a purchase, we collect necessary information to provide the service.

4. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services.
  • To process transactions and fulfill orders.  
  • To communicate with you, including responding to inquiries and providing customer support.  
  • To improve our website and services.
  • To send you promotional materials and updates (with your consent).
  • To analyze website usage.  
  • To protect against fraud and maintain website security.

5. Sharing Your Personal Information

We may share your information with:

  • Third-party service providers who assist us in operating our website and providing our services (e.g., payment processors, analytics providers). These third parties have their own privacy policies.  
  • Legal authorities when required by law.
  • Business partners, only when necessary to provide services you requested.
  • If you request a password reset, your IP address will be included in the reset email.
  • Visitor comments may be checked through an automated spam detection service.  

6. Cookies

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last one year.  
  • We use temporary cookies to determine if your browser accepts cookies.
  • Login cookies last two days, screen options cookies last one year, and “Remember Me” cookies last two weeks.
  • An edited article cookie expires after one day.
  • We utilize cookies for essential, analytical, and marketing purposes. You can manage your cookie preferences through our cookie consent banner.

7. Embedded Content

  • Articles on this site may include embedded content from other websites (e.g., videos, images, articles).
  • These websites may collect data, use cookies, embed third-party tracking, and monitor your interaction.
  • Please review the privacy policies of these third-party websites.

8. Data Security

  • We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
  • However, no method of transmission over the internet or electronic storage is completely secure.  

9. Data Retention

  • Comments and metadata are retained indefinitely for follow-up comment approval.
  • User profile information is stored for registered users.
  • We keep data from purchases, and user registration for as long as the user has an active account.
  • We may retain data longer if required by law.

10. Your Rights

You have the following rights:

  • To access and update your personal information.
  • To request the deletion of your personal information.
  • To opt-out of receiving promotional communications.
  • To request a copy of the data we retain (data portability).
  • To object to data processing.
  • You can exercise these rights by contacting us at the provided contact information.

11. International Data Transfers

  • Our website is hosted in Canada.
  • Data is protected under Canadian privacy laws.
  • If data is transferred internationally, we implement safeguards to protect it.

12. Changes to This Policy

  • We may update this Privacy Policy from time to time.
  • We will notify you of any changes by posting the new policy on this page.  

13. Legal Basis for Processing

  • We process data based on user consent, contractual obligations, and legal requirements.

14. Automated Decision-Making

  • We do not use automated decision-making that significantly affects users.